Shipping policy

Shipping policy

This Shipping policy is applicable for orders from the Europe, United States, Asia any other countries we may decide to ship to. This policy is intended to ensure that you are fully aware of our shipping policies and procedures. By placing an order at this store, you agree to the guidelines contained herein.

 

SHIPPING COST United States :

  • Shipping cost for orders over $50. $0.00 (Free Shipping)
  • Shipping cost for orders under $50. $3.99

TRANSIT, HANDLING AND ORDER CUT OFF TIME

  • Generally shipments are in transit for 4 to 5 business days 

  • Order handling time is 1 to 3 business days

  • Total Delivery time is around 5 to 7 business days 

  • Order cut-off time will be 01:00 PM US (EST)

Shipping Charge and Time United States, European Union :

  • Delivery Time : Handling time + Transit time

  • Handling time: 1–3 business days Monday - Friday

  • All the products will be put through a production process, therefore there will be a handling time on them.

  • Shipping Rate and Transit time:

    Shipping Country

    Estimated Delivery Time

    Shipping cost

    United States

    1–3 weeks

    Shipping cost $0.00 (Free Shipping)

    Other Countries

    1–3 weeks

    Shipping cost $15.00

    Express cost $60.00

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@rollexi.com

Delivery Terms:

We use DHL, USPS, FedEx, and UPS to deliver the products. We may use other services in some rare cases as well.

‬TRACKING

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. Track your order by simply clicking the track your order button on our website using the tracking page, or view the tracking link in the email.

Parcels Damaged In Transit

If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.